I had a great workshop with the iPad in the City store on Sunday, learned heaps and it was a beautiful experience.
In stark contrast to my experience with Westpac. I was trying to use my credit card at Morris & Son’s and it would not go through. After several attempts the store phoned Westpac and waited 34 minutes before I was connected to an incompetent or untrained person who waisted another 20 minutes talking gobbley gook. I said 'that sounds like buck passing to me' where she launched into the exact speal she had just given me; that related to nothing. The goods had to stay in the store. If it was a restaurant it could have been very embarrassing as Westpac did nothing at all to rectify or help the issue.
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